Cancellation & Refund Policy

Cancellation & Refund Policy :- Welcome to The Get Set Go Holidays. We understand that travel plans may change due to personal, professional, or unforeseen circumstances. Our Cancellation & Refund Policy is designed to maintain transparency and ensure smooth processing for all customers. By booking any travel package, hotel, transport service, flight, or holiday plan with us, you agree to the terms mentioned below.All cancellation requests must be submitted through official communication channels including email, WhatsApp, or direct contact with our support team. Cancellation charges may vary depending on the destination, hotel policy, airline terms, travel season, and the time of cancellation before departure. Certain services such as flight tickets, visa fees, convenience charges, peak-season bookings, promotional offers, and customized packages may be completely non-refundable.Refunds, wherever applicable, will be processed after receiving confirmation from hotels, airlines, transport providers, or other third-party suppliers involved in the booking. Refund timelines may vary depending on banking procedures and supplier processing times. The Get Set Go Holidays will make every effort to process eligible refunds as quickly as possible; however, delays caused by third-party providers or payment gateways are beyond our control.In situations involving natural disasters, weather conditions, political disturbances, strikes, pandemics, government restrictions, or any unavoidable circumstances, refunds and cancellations will depend entirely on supplier policies and service provider approvals. The company shall not be held responsible for losses arising from such events.

Cancellation Policy Points:- All cancellation requests must be made in writing through email or WhatsApp.Cancellation charges will apply based on the date of cancellation.Flight tickets and visa fees are generally non-refundable.Peak-season bookings and special promotional packages may not be eligible for refunds.No refund will be provided for unused services during the trip.Refund eligibility depends on hotel, airline, and third-party supplier policies.Customized travel packages may attract higher cancellation charges.Last-minute cancellations may result in complete booking charges.

Refund Policy Points :-
Eligible refunds will be processed after confirmation from suppliers.
Refund timelines may vary between 7 to 30 working days.
Processing fees, bank charges, or payment gateway charges may be deducted.
Refunds will be issued through the original payment method wherever possible.
Partial refunds may apply for modified or partially canceled bookings.
No refund will be issued for “No Show” cases or missed departures.
Refund amounts may vary depending on deductions by hotels, airlines, or transport providers.

Important Note :-The Get Set Go Holidays reserves the right to update or modify this Cancellation & Refund Policy at any time without prior notice. Customers are advised to review the policy carefully before making any booking.