Terms & Conditions
Welcome to The Get Set Go Holidays. By accessing our website, booking any travel package, or using our services, you agree to comply with and be bound by the following Terms & Conditions. These terms are designed to ensure transparency, safety, and a smooth travel experience for all customers using our travel-related services.
All bookings made through our website, phone calls, WhatsApp, email, social media platforms, or directly with our team are subject to availability and confirmation. Customers are advised to carefully review all travel details, package inclusions, exclusions, hotel categories, transportation services, and payment terms before confirming any booking. The company reserves the right to accept or reject bookings based on operational requirements, availability, or unforeseen circumstances.
Customers are responsible for providing accurate personal information including full name, contact details, travel dates, identification documents, passport information, visa details, and any other information required for travel arrangements. The Get Set Go Holidays will not be held responsible for issues arising due to incorrect, incomplete, or delayed information provided by the customer.
Package prices are subject to change based on hotel availability, airline fare changes, transportation costs, seasonal demand, government taxes, currency fluctuations, or supplier policies. Although we make every effort to maintain agreed pricing, certain unavoidable changes may occur before final booking confirmation. Customers will be informed accordingly in such cases.
A booking is considered confirmed only after the required advance payment or full payment has been received. Payment terms may vary depending on the destination, package type, travel season, or supplier requirements. Failure to complete payments within the specified timeline may result in automatic cancellation of the booking without prior notice.Cancellation and refund policies may differ depending on hotels, airlines, transport providers, visa services, and package categories. Cancellation charges may apply based on the timing of cancellation and supplier policies. Refund processing timelines may vary and are subject to third-party approvals wherever applicable. Certain bookings including flights, visa fees, peak-season reservations, or promotional offers may be non-refundable.
Travelers are solely responsible for carrying valid government-issued identification documents, passports, visas, permits, travel insurance, vaccination certificates, and any other documents required for domestic or international travel. The company shall not be held liable for denied boarding, visa rejection, immigration issues, or entry restrictions caused by incomplete documentation or government regulations.
While we aim to provide the best travel experience, The Get Set Go Holidays shall not be held responsible for delays, cancellations, losses, accidents, injuries, natural disasters, weather conditions, strikes, political disturbances, transportation disruptions, hotel issues, or any other circumstances beyond our control. In such situations, additional expenses incurred by the traveler must be borne directly by the customer.The company reserves the right to modify itineraries, hotel arrangements, sightseeing schedules, transport services, or travel plans due to operational reasons, safety concerns, weather conditions, or supplier-related issues while ensuring similar alternatives wherever possible.
Customers are expected to maintain respectful behaviour during travel and comply with local laws, hotel rules, airline regulations, and destination guidelines. Any damage caused by the traveler to hotel property, vehicles, or services will be the sole responsibility of the customer.By using our services and website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. The Get Set Go Holidays reserves the right to update or modify these terms at any time without prior notice. Continued use of our website and services after updates indicates acceptance of the revised Terms & Conditions.